How to regenerate an invoice

Learn how you can regenerate an invoice.

You may need to regenerate an invoice after some changes/edits were made to:

• the customer's name
• the customer's email
• your business' name
• your business' email
• your invoice bank details
• or any other invoice changes/edits

Invoices are not automatically regenerated after changes are made, and they are not automatically emailed to the customer.

After you've edited your invoice details in the Store Settings or in the invoice settings by per page and/or edited your customer's details within their payment reports, you will need to regenerate the invoice and manually send it to them.

Re-generate an invoice by the following steps:

1. Navigate to Orders on the left-side menu
2. Select the section Payment, Subscription or Event booking
3. Select the payment/subscription/event booking in question

In this example, the customer Sarah Smith has misspelled her name and would like an updated invoice with the name fixed.

3. Go to the Invoices tab. Here you will see the invoice that was already sent upon the purchase with the original invoice details. You can view the invoice by clicking Download.

Here you can see the invoice with the misspelled name:

4. After you've corrected the customer's name under the Payment tab, click Regenerate under this Invoice tab

5. You will be notified of the successful invoice regeneration

6. Click Download again to download and view the updated invoice

7. Send this downloaded updated invoice to your customer by email or any way of your choosing!