How to edit a subscription

In this help article, we'll show you how to edit your customers' subscriptions.

You can edit your customers' subscriptions anytime within your Stripe account.

You can update many of the subscription information, including:

• Customer's name
• Customer's email address
• Any added custom fields to your page
• The subscription price
• The subscription quantity
• The payment method (can change the chosen payment method to pay by invoice instead)
• Choose a different coupon if a coupon was applied
• Reset the billing cycle

Please note that this would not update the subscription's information in your Checkout Page account.

Edit a customer's subscription

To edit your customer's subscription, please follow the steps below:

1. Click on Orders from the left-side menu
2. Select Subscriptions from the expanded Orders menu
3. Select the subscription in question

In my example below, the customer Sarah Smith has mispelled her name and email address and has chosen a quantity of 1 instead of 2. She would like these to be edited.

4. You'll be taken to the customer's subscription overview

5. Click View in Stripe from the right-side menu

6. You'll be taken to the subscription overview in your Stripe account

7. Navigate to the Pricing section on the Stripe overview

8. Click the 3-dot menu

9. A menu will appear, click Update subscription

10. A slider will appear where you can update many of the subscription information, including:

• Customer's name
• Customer's email address
• Any added custom fields to your page
• The subscription price
• The subscription quantity
• The payment method (can change the chosen payment method to pay by invoice instead)
• Choose a different coupon if a coupon was applied
• Reset the billing cycle

Edit name and email address

In the Update a subscription view, you can edit the customer's name and email address by:

In my example below, the customer Sarah Smith has mispelled her name and email address and would like these to be edited.

1. Navigating to Customer
2. Clicking the 3-dot menu
3. Click View or update details

4. Another slider will appear where you can change the customer's name and email address

5. You can expand the Billing information to update their billing details as well

6. Click update customer

Edit subscription details

In the Update a subscription view, you also can edit the subscription price, quantity, coupon applied, and reset the billing cycle.

In my example below, the customer has chosen a quantity of 1 instead of 2. She would like this to be edited.

1. Navigating to Subscription details
2. Changing the quantity in the quantity box

Here, you can also change the price of the subscription by clicking the edit icon.