Ticket types and ticket groups
How to create and organize ticket types and groups to offer different ticket options for one event
What are ticket types?
Ticket types define different pricing tiers or access levels for your event. Each ticket type has its own price, capacity, and availability. Each ticket type belongs to a ticket group
How to add a ticket type
- Go to Pages and open the event page you want to edit.
- Click Add ticket type.
- Enter a name for the ticket.
- (Optional) Add a description and image.
- Select Paid or Free. For paid tickets, enter a price. Optionally enable Discounted from to show the original price.
- Set the number of available tickets.
- (Optional) Set minimum and maximum tickets per purchase, and choose whether to display remaining quantity.
Repeat for each ticket type you want to add.
What are ticket groups?
Ticket groups organize ticket types into categories (e.g. "All-Day Passes", "Weekend Tickets"). Each ticket type belongs to one group. You can create as many groups as needed.
How to create a ticket group
- Click Add ticket group.
- Enter a group name.
- (Optional) Add a description.
- (Optional) Set a maximum capacity for the group.
- Select a Selection method:
- Quantity select — attendees choose a number of tickets from a dropdown.
- Multiple select — attendees can select more than one ticket type from the group.
- Single select — attendees can select only one ticket type from the group.
How to move a ticket between groups
- Click the three-dot menu (⋯) on the ticket type you want to move.
- Click Move.
- Select the destination ticket group.