Zapier & abandoned checkouts
This article shows you how you can connect your checkout or event page with Zapier, to make use of the saved customer contacts.
You can connect your checkout or event page with Zapier, to make use of the saved customer contacts that were gathered from abandoned checkouts.
Save customer contact details
Before connecting your page to Zapier, you must first enable to save the customer contact details when they abandon checkout.
Whenever a customer inputs their email address into the email address field, we create a draft order. Enabling Save customer contact details allows you to save the customers' emails from cart abandonment. We do not save customer contact details unless this is selected.
Click here for more details on how to save customer contact details
Zapier Automations
Abandoned orders can be used as triggers in Zapier to automate follow-up actions.
The following triggers are available:
- Abandoned payment
- Abandoned subscription
- Abandoned booking
