Applying coupon codes to specific tickets

This article shows you how you can apply coupon codes to specific tickets.

You can create coupon codes (discount codes) that you can share with your customers to offer discounts for specific tickets on your event pages.

Create a coupon code

1. From your dashboard, go to Coupons and click Create coupon

2. Complete the coupon form and scroll down to Save

3. Share your coupon code with your customers

4. Now your customers can use this coupon code when they checkout

Fill out the coupon form

Label

Label is the coupon label you will use for your reference; it won’t be visible to your customers.

Example: “Half off" can be the Label for the coupon code giving a discount on your customers’ first purchase.

Code

Code is a combination of numbers and letters you would like your customers to use to redeem the discount.

Here you can enter the code that you will share with your customers.

Example: you could offer 50% off for your friends with the coupon code SAVE50FRIENDS.

Discount type

Choose your Discount type – either a fixed amount or a percentage.

A Fixed amount is a fixed amount in the currency of your choice, like $25.

Example: setting a fixed amount of $25 will reduce the total price of your customer’s purchase by $25.

As of yet, it is not possible to set a minimum purchase value for each discount code.

The Percentage will be calculated based on the value of your customer’s purchase.

For example: your customer if your friend who you've given the code for 50% off the "General admission" ticket. Entering this coupon code would give them a discount of $75 (which is 50% off $150).

Limit to pages

Most importantly, type to search your event page and select the page. Then, click Choose tickets.

Then, select the ticket that you'd like the code to be applied to. You can select more than one ticket for the code to be applicable for, if you'd like.

Redemption limits

If relevant, you can set the Redemption limits valid for a number of times or set an expiry date.

Learn more about the redemption limits here

Add a discount code field to your checkout

1. From your Checkout Page dashboard, click on any checkout
2. Navigate to Checkout, then Discount code and enable the field

That’s it, you’ve added a discount code field to your checkout!

You can make a Test Payment to try out your coupon before sharing it with your customers.

Learn how to make test payments here

Applying the coupon code

When the coupon code is applied in the discount code field and the relevant ticket(s) is selected, the discount will automatically be applied.

In the screenshot we can see that:

• There is a strike-through through the original price and the discount price is stated
• Next to the applied coupon code, the discounted amount is shown
• The price breakdown shows the ticket that the coupon code is applied to, and how much is discounted

Note: While you can create and assign many coupon codes to many tickets, only one coupon code can be applied per event page.

To learn more about how to create a coupon code, click here.

If you'd like to combine coupon codes with bulk discounts for event pages, click here.