How to add custom fields to event pages
In this help article, we’ll cover adding custom fields to your event page.
Adding custom fields to your one-page event page makes it easy to capture customer information and checkout preferences.
How to add custom fields
- Create an event page
- Under the Checkout tab, click Add custom field
3. Select a field type from the dropdown
4. Add Label text
5. Add Placeholder text
6. Select a data type (optional)
7. Check This field is required (optional)
8. Click Save
9. Now you’ve added a custom field to your event page!
You can drag and drop custom fields to sort how they appear on your event page.
There is no limit to the number of custom fields you can add.
Field
Select your field type from the drop-down list.
The possible field types are:
- Text: single-line response
- Text area: multi-line response
- Dropdown: dropdown selection
- Checkbox: yes or no response
- Multiple choice: multiple choice options
- Quantity: choose the quantity of an item
- Email: email addresses only
- Phone: phone numbers only
- Number: for numbers only
- Country: field to enter the country
- Date & time: for a specific date and time
- Date: for a only a date
- Time: for only a time
- Tax ID: field to enter the Tax ID
- PO number: for the PO number in an address
Label
Label your field with a name that your customers will easily understand.
Please note: to edit the label text for the Discount code and Card fields, navigate to Design and then Custom labels.
Placeholder
Add Placeholder text that helps your customer complete the field.
If left blank, your field will automatically use your label as a placeholder.
Data type
Data types are used to store custom field data (your customer responses) in a structured manner.
For example, if you wanted to capture your customer’s name, assigning the data type of Customer name means we can structure this data appropriately.
This is especially useful when connecting Checkout Page with other apps using our Zapier integration.
Please note that you must add (and make required) custom fields that use the Customer name and Shipping address data types if you wish to use any of the other shipping address data types.
Required
Check to make completing a field required before getting the tickets.
Reference
Under Additional settings, you can add a reference code to identify your field in query parameters and integrations.
If left blank, after saving, a unique reference code will automatically be generated for you.
Viewing custom field data
After successful checkout, you can find your customer’s responses to your custom fields in two different places:
- You will receive a checkout confirmation email that contains a breakdown of the payment and your customer’s responses
- You can see all bookings on every event page. This contains a breakdown of the booking and your customer’s responses when you click the booking line. To access, click on the page to see the bookings:
Then click Bookings from the top menu. You will then be taken to the Bookings list where you can select the booking line in question to view the customer's details:
You will be taken to the customer's payment detail page where you can see the answers that they have inputted in your custom fields.
