In person, virtual, or hybrid events

What are attendance types?

Events can be configured as in-person, virtual (online), or hybrid (both). Specify the event format to set customer expectations and provide the appropriate access information (venue address or online link).

How to set attendance type

1. Go to Pages and open the event page you want to edit.
2. Select In person, Virtual, or Hybrid from the Attendance dropdown.
3. For In person or Hybrid: enter the location name and (optionally) a Google Maps link.
4. For Virtual or Hybrid: select a platform from the Platform dropdown and enter the meeting link.
5. Click Save.

Attendees can access the virtual meeting link in their confirmation email and in their customer portal.