Email a customer from any payment, booking or submission

Email customer dialog with a subject and message to a customer

Keep your customers up to date without leaving Checkout Page.

You can now tell a guest their retreat room has changed, or follow up with a member about a missed class, straight from their payment, booking, subscription or form submission.

Variables fill in details like the order ID or amount, and you can send a test to yourself first.

Each email shows in the record's Emails tab with its delivery status, so your team can see who was contacted. Replies go to your support email.

Included in Launch and up. To get started, open a payment and click Email customer.

Read the guide