Let customers cancel their subscriptions

You can now decide if customers can cancel their subscriptions from the customer portal—and even choose when the cancellation takes effect: immediately or at the end of the current billing cycle.

How to set it up:

  1. Go to Store settings.
  2. Then Customer portal.
  3. Choose whether customers can cancel their subscriptions and set the cancellation timing.

Tip: If you don’t want customers using the portal, just remove the link from their confirmation email.

Bonus: You can even update the portal’s heading to better match your brand.