Ticket availability status: on sale, sold out or unavailable

What is ticket availability status?

A ticket type has three possible statuses: on sale (available for purchase), sold out (capacity reached), or unavailable (outside of sales window). Customers can only purchase on-sale tickets.

How to set ticket availability status

When creating a new ticket, select the availability status during setup.

To change it after creation:

1. Go to Pages and open the event page.
2. Click Ticket types from the left-side menu.
3. Click the ticket you want to edit.
4. Select a status from the Availability dropdown.