Payment confirmation messages

What is the confirmation message?

The confirmation message is displayed to the customer after a successful payment or form submission. By default, it confirms the payment, thanks the customer, and shows which email address the confirmation email will be sent to.

How to set a custom confirmation message

1. Go to Pages and open the page you want to edit.
2. Go to After payment → Payment confirmation (or After submission → Submission confirmation for forms).
3. Select Custom message.
4. Edit the Confirmation heading (required).
5. Edit the Confirmation message (optional, no HTML).
6. Click Save.

Field data variables

You can insert dynamic data into your custom message using the + icon in the text field. Available variables include:

• Product title
• Product amount
• Payment date
• Payment status
• Payment method
• Order ID
• Customer portal
• Customer email address
• License key (if enabled)
• SKU

Any custom fields you add to your checkout also become available as variables.

Example:
Hey {Name}! Thanks for your order of {payment amount} for {product title}. We'll be in touch shortly at {customer email address}.