Manual payments

What are manual payments?

Manual payments let you offer alternatives to paying in full at checkout: pay via invoice, pay a deposit, or cash on delivery. Manual payments work on one-time, pay-what-you-want, and event pages.

How to enable manual payments

1. Go to Pages and open the page you want to edit.
2. Go to Checkout → Manual payments.
3. Select the payment options you want to enable.
4. Customize the label, description, and instructions for each option.
5. If accepting deposits, set the deposit amount.
6. Drag and drop to reorder options.
7. Click Save.

Payment options

• Pay now — customer pays the full amount immediately. This is the default for all pages.
• Pay via invoice — no payment is taken upfront. A confirmation email with an invoice is sent to the customer. Payment is marked as unpaid.
• Pay a deposit — customer pays the deposit amount now. The remaining balance is due later. Payment is marked as partially paid.
• Cash on delivery — no payment is taken upfront. A confirmation email with an invoice is sent to the customer. Payment is marked as unpaid.

You can combine options (e.g. "Pay now or pay via invoice") or offer a single option only. For invoice-only, deposit-only, or cash-on-delivery-only options, you can hide the selector to save space.

To add bank details to invoices, go to Store settings → Invoices → Invoice bank details.

Digital files and event tickets

Digital files and event tickets are issued immediately after checkout, regardless of the payment option selected.

How to record payments

For invoice, deposit, and cash-on-delivery orders, you can manually record payments as they are received.

1. Go to Orders → Payments and search for the customer.
2. Open the payment order page.
3. Click Record Payment.
4. Enter the payment details. The remaining balance updates automatically and a new invoice is generated.

There is no limit to the number of payments you can record, but the total cannot exceed the amount due.